Floral Street’s US Market Expansion

Floral Street, a UK‑founded fragrance brand known for its sustainable and creative approach to fine fragrance, engaged Monark & Co. to optimize its existing UK business as well as to build and execute an effective go‑to‑market strategy for their e-commerce launch in the US.

Floral Street Logo
Growth Strategy
Retention Marketing
Paid Media Campaigns
Email Marketing
SMS Marketing

Building and Executing a US Go-To-Market Strategy While Optimizing The Existing UK Business

ZOZOFIT, a health and fitness innovator, sought to expand its offering by launching a subscription app model in 2023. Leveraging its groundbreaking ZOZOSUIT technology, the new model introduced enhanced features and benefits designed to revolutionize the user experience.

To meet the demands of this transition, ZOZOFIT needed a partner to guide them through the complexities of subscription business strategy, including UX improvements, lifecycle communications, creative production, paid media, and program structure. Monark & Co. stepped in to provide end-to-end support, ensuring a smooth transition and successful launch on an aggressive timeline.

MCo. focused on developing an achievable strategic vision for both the existing UK site and US launch, using the discovery and optimization of the UK business to inform prioritization for the U.S. go-to-market plan. In preparing the strategy and driving the execution, MCo. drove strong results in both markets.

The Challenge

Mixed by Nasrin was poised for its next phase of growth, having built a loyal customer base and a strong reputation for bold, statement-making designs. As the brand approached 7-figure revenue, it faced the exciting opportunity to expand its reach while maintaining its creative vision and personal connection with customers. The challenge was to build a scalable infrastructure that could support predictable growth, diversify product offerings beyond jumpsuits, optimize key marketing channels like email and SMS, and refine operational processes to streamline product launches—all without compromising the brand's unique identity.

Optimize the brand’s existing UK business and launch its direct-to-consumer e-commerce presence in the US, requiring a strategic go-to-market plan to introduce the brand and swiftly optimize digital channels.

The Opportunity

Monark & Co. identified the potential to transform Mixed by Nasrin into a more disciplined, customer-centric, and operationally efficient brand. Leveraging the strong creative foundation and loyal community, they aimed to expand product categories, enhance marketing effectiveness, and improve operational efficiencies to fuel sustainable growth.

Monark & Co. crafted and executed a strategy for Floral Street's US launch, building and optimizing digital channels, targeting demographics, enhancing site performance, and driving visibility, conversions, and customer lifetime value through structured action plans.

The Results

The collaboration between Floral Street and Monark & Co. led to strong performance at launch in the US as well as significant improvements to their existing UK business.

+28%
Increase in conversion rate on UK site YoY
+32%
Increase in AOV on UK site
5.16%
Mobile conversion rate on US site at launch

Acting in partnership as a true extension of the internal team resulted in a successful market launch.

Monark & Co. began by conducting a thorough analysis of Floral Street's existing website and market presence. This included a performance review of the site to identify areas for improvement and a demographic analysis to help pinpoint potential customer segments in the US, guiding targeted marketing efforts. 

Concurrently, an email strategy was developed, emphasizing conversion-driven content that resonated with the audience. The strategy included list segmentation, optimizing designs, and creating engaging narratives around products and promotions. To diversify and optimize digital channels, MCo launched the brand’s SMS channel and provided recommendations for each phase of the funnel for paid media, focusing on paid social and paid search. 

SEO strategies were implemented to improve organic search visibility.

Site merchandising optimization including refining product pages, improving the checkout process, and optimizing overall site navigation boosted conversion rate, AOV, and LTV, and time spent on the site. 

Throughout the project, Monark & Co. maintained a partnership approach, offering both strategic guidance and executional support. MCo. developed and executed 30-day, 90-day and 120-day action plans ensuring a structured rollout of strategies and ongoing optimization efforts. 

In execution, MCo. partnered with Floral Street’s existing development agency to ensure all site optimizations were implemented effectively and efficiently. 

“Collaborating with Monark & Co. for the US launch, as well as enhancing our UK strategy, was one of the most impactful investments we made in our marketing efforts. Partnering with MCo. provided us with a best‑in‑class team of strategists and specialists, covering all essential areas: DTC strategy, web development, CRM (email and SMS), paid social, paid search and more.

The MCo. team was not only highly skilled but also exceptionally accessible, offering high-level strategic support as well as detailed, hands-on guidance throughout the entire process. They were available at all times, helping us navigate both the overarching strategy and the finer details of implementation, ensuring seamless execution at every stage. Their dedication played a pivotal role in building a strong foundation for the brand’s US entry, which resulted in a successful launch that exceeded our goals. The team at MCo. also created internal playbooks that have become a valuable resource for our e‑commerce and marketing teams, providing a structured guide that we continue to use long after our initial collaboration.”
Chelsea Alexandrou
Head of Global Marketing

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